If you're responsible for product discovery, customer experience or teams using Design Thinking this course will help you get the most value from your investments. We’ll cover the leadership (not practice) of the method and how to connect the final step, Test, into your operations.


  • Confidently lead design thinking initiatives

  • Know what good looks like for each phase

  • Learn how to transition prototypes to implementation

  • Reduce risk in your portfolio

Course curriculum

  • 1

    Welcome to the course!

    • A message from Liam - Why Liam?

    • How the course works

    • Before we begin...

  • 2

    Chapter 0 - Introduction to Design Thinking Leadership

    • Introductions and how the work works

    • Design Thinking Leadership in Theory

    • Design Thinking Leadership in Practice

    • Design Thinking Leadership in Action

  • 3

    Chapter 1 - Leading the Empathy phase

    • Empathy In Theory

    • Empathy In Practice

    • Empathy In Action

  • 4

    Chapter 2 - Leading the Define phase

    • Define In Theory

    • Define In Practice

    • Define In Action

  • 5

    Chapter 3 - Leading the Ideation Phase

    • Ideation In Theory

    • Ideation In Practice

    • Ideation In Action

  • 6

    Chapter 4 - Leading the Prototype Phase

    • Prototype In Theory

    • Prototype In Practice

    • Prototype In Action

  • 7

    Chapter 5 - Leading the Test Phase

    • Test In Theory

    • Test In Practice

    • Test In Action

  • 8

    Chapter 6 - Beyond Design Thinking

    • Reflection and closure

    • Connect to delivery/execution

  • 9

    Chapter 7 - The End

    • The End

Instructor

Dean of Design Thinking

Liam Brobst

Liam helps teams put 'value' in the hands of customers through fast, informative, iterations. He teaches our Design Thinking curriculum. He's also a husband, dog adopter, CFA volunteer firefighter and two-acre woodsman.

Interested?